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Comcast | National WatchTower Notification Center (Re-vamp)
Project Goals
Led the UI refresh and improvement of a notification center in a desktop app, enhancing user experience by streamlining the configuration of notifications and introducing notification banners. The redesign focused on improving clarity, accessibility, and user control, allowing users to manage and interact with notifications more efficiently.
Role
UI/UX Designer
Problem + Impact
Users were struggling to keep up with system notifications while working, leading to missed updates and reduced efficiency. Additionally, admins requested an easier, more intuitive way to configure notifications and a new feature to track user engagement with them. The design solution addressed these requirements by introducing a streamlined notification management interface, making it simpler for admins to customize notifications. It also included an engagement tracking feature, providing insights into how users interacted with notifications, improving both usability and system efficiency.
Software Tools
Figma
